How to Fix Unity Hub Sign-In Issues (100% Working Solution)
As a passionate game developer using Unity3D, I’ve always found Unity Hub to be an essential platform for managing my projects and different versions of Unity Editor. However, one issue that I frequently encounter after installing Windows updates is being logged out of Unity Hub. When trying to log in again, I get a “Something went wrong” message, even though I can still log in to my Unity account on the browser. After spending some time troubleshooting, I finally found a solution that worked for me, and in this blog post, I’m going to walk you through the steps that fixed my Unity Hub sign-in issues.
Steps to Fix Unity Hub Sign-In Issues:
1. Turn off Windows Firewall and Defender Real-Time Protection Temporarily
- This is an important step, as the Windows firewall and defender can sometimes block Unity Hub’s connection to the internet, causing login issues.
- To do this:
- Go to Control Panel > System and Security > Windows Defender Firewall.
- Click on “Turn Windows Defender Firewall on or off” on the left sidebar.
- Select “Turn off Windows Defender Firewall” for both private and public networks.
- To turn off real-time protection, go to Windows Security > Virus & Threat Protection > Manage Settings, and turn off Real-time Protection.
Note: Make sure to turn these back on once the issue is resolved to maintain your system’s security.
2. Disable VPN/Extensions in Your Browser
- Sometimes, VPNs or certain browser extensions can interfere with network connectivity and prevent Unity Hub from logging in properly.
- Disable any VPNs you may be using and temporarily turn off any browser extensions (especially those related to privacy or ad-blocking) that may affect normal network flow.
3. Update Unity Hub
- Often, simply updating Unity Hub can resolve sign-in issues.
- Right-click the Unity Hub icon in your system tray and choose Update and Restart. This will check for any available updates and install them.
If updating doesn’t work, proceed with the next steps.
4. Reinstall Unity Hub
- If the update doesn’t fix the issue, you can try downgrading Unity Hub or installing an older version:
- Uninstall Unity Hub via Add or Remove Programs.
- Then, download the latest version of Unity Hub from the official website and old versions from the archives website.
5. Clear Unity Hub Cache
- If Unity Hub still isn’t logging in, it could be due to corrupted cache files.
- Navigate to the following directory:
C:\Users<your-username>\AppData\Roaming\UnityHub - Delete all files in this folder.
6. Delete Unity License Files
- Go to
C:\Users<your-username>\AppData\Local\Unity\licenses - Delete the contents of this folder.
7. Configure Proxy Settings
- If you’re still having issues, it could be due to proxy settings. Here’s how to resolve it:
- First, ensure that the Unity config directory exists on your system:
- For Windows:
C:\ProgramData\Unity\config - For macOS:
Library/Application Support/Unity/config - If the directory is missing, create it.
- Check if there’s a
services-config.jsonfile. If it doesn’t exist, create it. - Add the following content to the
services-config.jsonfile:
{
"enableProxyAutoconfig": true
}- Save the file.
8. Sign In again
Quit unity editor from the system tray (refer step 3 screenshot) or kill the task from the task manager and try to sign in again.
Important Note: After successfully logging in, either delete the services-config.json file or rename it to services-config-backup.json. If you leave it as-is, you may encounter issues with project templates and Package Manager operations.
These steps should resolve the Unity Hub sign-in issue you’re facing after Windows updates. I hope this helps you get back to your development work without further delays! If you continue to encounter issues, I’d recommend reaching out to Unity’s support team for more advanced troubleshooting.
Feel free to reach out if you have any questions or drop a comment below with your experience!